Effective Date: October 11, 2025
At mitchebono, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website ([www.mitchebono.com]) or use our services (collectively, the "Session"). By using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
Information You Provide:
Personal Information: Name, email address, phone number, billing/shipping address, or payment details when you create an account, place an order, fill out a contact form.
Communications: Information you provide when contacting us via email, phone, or customer support forms.
Automatically Collected Information:
Usage Data: Pages visited, time spent on the website, links clicked, and referral sources.
Device Information: IP address, browser type, device type, operating system, and other technical details.
Cookies and Tracking: We use cookies and similar technologies (e.g., pixels) to track user behavior, personalize content, and analyze website performance. See Section 5 for details.
Third-Party Information:
Information from third-party services (e.g., social media or payment processors) if you connect your account or make a purchase.
Publicly available data, if applicable, such as reviews or comments you post online.
2. How We Use Your Information
We use your information to:
Process and fulfill orders, including shipping and payment processing.
Provide customer support and respond to your inquiries.
Send promotional emails, newsletters, or offers (with your consent, where required).
Improve our website, products, and services through analytics and user feedback.
Personalize your experience, such as recommending products based on your browsing history.
Ensure the security of our Service and prevent fraud.
Comply with legal obligations or enforce our terms and conditions.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third parties that assist with website hosting, payment processing PayPal), email delivery, analytics (e.g., Google Analytics), or marketing services.
Business Partners: If we collaborate with partners for promotions or co-branded services, with your consent where required.
Legal Requirements: To comply with legal processes (e.g., subpoenas), protect our rights, or ensure safety and security.
Business Transfers: In the event of a merger, acquisition, or sale of business assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure the website functions properly (e.g., maintaining your session or cart).
Analyze website performance and user behavior.
Deliver personalized ads or content (if applicable).
You can manage cookie preferences through your browser settings or our website’s cookie consent tool (if available). Essential cookies required for website functionality cannot be disabled.
5. Data Retention and Deletion
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law (e.g., for tax or accounting purposes). For example:
Order information is retained for [X years, e.g., 7 years] to comply with legal requirements.
Account data is retained until you request deletion or the account becomes inactive for [X months/years].
To request deletion of your data, contact us at [mitchebono@mitchebono.com]. We will delete your information within 30 days, unless retention is required for legal or operational reasons.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data.
Opt-Out: Unsubscribe from marketing emails or opt out of non-essential data processing (e.g., analytics or targeted ads).
Data Portability: Request your data in a structured, machine-readable format.
To exercise these rights, contact us at [mitchebon@mitchebono.com].
7. Security
We implement reasonable security measures, such as encryption and secure servers, to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links and Services
Our website may include links to third-party websites or services (e.g., social media, payment processors). We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
9. Children’s Privacy
Our Service is not intended for individuals under 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.
10. International Data Transfers
Your information may be stored or processed in countries outside your jurisdiction, such as the United States, where data protection laws may differ. We use appropriate safeguards, such as Standard Contractual Clauses, for transfers to regions like the EU/UK.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. Continued use of the Service after changes indicates your acceptance of the updated terms.
12. Contact Us
For questions, concerns, or to exercise your rights, please contact us at:
[mitchebono]
Email: [mitchebono@mitchebono.com]